- Dive deep analysis to identify root cause and problem
- Find opportunities to improve the logistics experience
- Prepare and participate recurrent Ops calls, business reviews, QBRs, Customer Service workshops (to support the improvement plans)
- Make reports related to the information analyzed
- Analyze databases and find opportunities to improve the logistics experience
- Create scalable & transparent reporting mechanisms
- Create automatic mechanism for data ingestion
- Bachelor’s Degree (completed) in Mathematics/Data Science/Statistics/Engineering
- High ability to pull data from numerous databases(using SQL and python) and to perform ad-hoc reporting and analysis as needed
- Develop predective metrics to assist with driving business results · Must be able to systematically escalate problems or variance in the information and data to the relevant owners and teams and follow through on the resolutions to ensure they are delivered
- Strong communication and writing skills necessary to build effective working relationships and positively influence decision making
- Strong business acumen
- Demonstrated ability to meet tight deadlines while managing multiple competing projects in a fast-paced environment
- Demonstrated ability to influence and drive project deliverables
- Experience writing highly optimised, advanced SQL queries for large datasets
- Knowledge in Data Viz to get insights from storytelling with Data Studio and Power BI
- Notions of statistics applied to data and experience with Python
Company
Location
Buenos Aires - Argentina
Job type
Full-Time
Python Job Details
The Operation teams at Shopee covers the operational end-to-end process, from when the buyer searches for a product listed on the Shopee platform, to the moment the buyer receives the products. The team analyses and monitors operational KPIs across the region and conducts root cause analysis when operation performance fluctuates. The Operations team comprises Customer Service, Payment, Listings, Warehouse, Logistics, Seller Operations and Fraud. Browse our Operations team openings to see how you can make an impact with us.
Responsibilities:
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